Black Friday Sale! Get up to $40 off GP Premium!Learn more

[Support request] Child theme not working in customizer

Home Forums Support Child theme not working in customizer

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #467195
    Eric

    Hi, I have uploaded and activated the generatepress_child.zip child theme. I have not edited the style.css & functions.php files but the page content does not load in the customizer, eventually throwing an error message “munchease.staging.wpengine redirected you too many times.” Page content shows up fine in the front end and if I activate the GeneratePress parent theme the customizer works fine. Please advise. Thank you.

    GP Premium 1.5.6
    #467261
    Tom
    Lead Developer
    Lead Developer

    You may want to contact WP Engine support about this – it sounds like some sort of server/redirection issue on their end.

    Let me know 🙂

    #515770
    April

    I am having the same issue. Was a solution found?

    #515888
    Leo
    Staff
    Customer Support

    If it’s the exact same issue then you might want to contact WP Engine support as Tom mentioned 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.