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Checkout Page loading slow

6 replies · Started by Norman on July 7, 2020

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Hello,

I'm wondering if you might be able to help me with this as I'm just searching for possible answers as to why my checkout page loads slowly on the site I use GP, but not another site. I'm not saying it's the GP theme, but I'd like you to check for the possibility of adjustments I might need to make.

Two sites to compare are https://churchletters.org/membership and also churchcards.org/join

Clicking the red button on any of the products on church letters will "eventually" show the checkout page after 10-15 seconds according to gtmetrix. Clicking the "Monthly Membership" button on churchcards.org/join loads the checkout immediately.

Any ideas?

Hi there,

Is the Churchletters site using GP at all?

Everything is coming from Thrive in that site and I really don't see anything GP in it especially you have caching plugin turned on.

There's only a couple pages using Thrive. The whole site uses GP other than those pages, but if they don't apply, then perhaps that's not the problem.

I don't really see anything we can do from the theme's perspective unfortunately.

I would recommend checking with the support team of the payment system you are using.

Ok, thanks. No help there at this point.

I may have to hire a developer to see about it.

Thanks anyway.

No problem :)

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