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[Resolved] changing lay out unsuccessful

Home Forums Support [Resolved] changing lay out unsuccessful

Home Forums Support changing lay out unsuccessful

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2491939
    Jacqueline

    Hi,
    I just got GP Premium. I changed the colors (didn’t delete or change default-colors), uploaded logo, added pages (without content).
    If I look in Appearance/customize, it shows the correct version. If I open Pages/all pages/ and preview any page, the layout is gone.
    What am I missing,
    Kind regards,
    Jacqueline

    #2491954
    Ying
    Staff
    Customer Support

    Hi Jacqueline,

    Can you link us to the page?

    And can you attach a screenshot of what it looks like in the customizer?

    You can upload screenshots here:https://postimages.org/ and share the link with us.

    #2492509
    Jacqueline

    Hi Ying,

    In this link you will find 3 screenshots: https://photos.app.goo.gl/WhwXcXRSu5fHDQ8E7

    The link to the page is: https://www.tekst2go.nl/?page_id=103&preview=true
    However, it is still a draft, not publicized, so you will not be able to see it?

    I deactived all the plugins, except GP, and that didn’t work either. I removed cache.

    #2492655
    David
    Staff
    Customer Support

    Hi there,

    in the Customizer, check the Publish button, can you make sure the action ( click the cog ) is set to Publish.

    #2492662
    Jacqueline

    that’s it, thx!

    #2493051
    David
    Staff
    Customer Support

    You’re welcome

Viewing 6 posts - 1 through 6 (of 6 total)
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