[Resolved] Change WooCommerce Thumbnail Size

[Jesse]

Hello,

I attached a screenshot of the various thumbnail sizes that are defined in my WordPress setup.

When I look at my product on my shop page, I see that GeneratePress is using the 247x296px thumbnail size. This is a problem because those dimensions crop out the sides of my product.

I upload my product photos at 1200x1200px (1:1) dimensions, so I need GeneratePress to use a 1:1 ratio for the thumbnail size that it’s using. For example, it would be great if it used a 250x250px thumbnail instead of 247x296px.

If you look at my screenshot, I already have thumbnail sizes for 100x100px and 180x180px. Could I tell GeneratePress to use either of those two sizes? If so, how can I do that?

I have already gone into Customize > WooCommerce > Product Images and set “Thumbnail width” to “100” or “180” but the theme continues to use the 247x296px thumbnail. I also have “Thumbnail cropping” set to 1:1 so I have no idea how to get GeneratePress to use one of the square thumbnails.

Best regards,
Jesse

[David]

Hi there,

GP isn’t responsible for the Woocommerce Thumbnails they are set by the Woocommerce plugin.
You can change them in Customizer > Woocomemrce > Product Images.

[Jesse]

Hi David,

I have tried several different configurations on the Customizer > Woocomemrce > Product Images settings, but it continues to use the 247x296px thumbnail size.

For example, as you can see in the screenshot one of the thumbnail sizes is 100x100px. So I set the “Thumbnail width” to “100” and also selected the 1:1 “Thumbnail cropping” option, but it still uses 247x296px.

Thoughts?

Best regards,
Jesse

[Leo]

Can you check with WooCommerce’ support team to see if they can identify the issue for you?

The option is handled by WooCommerce plugin itself completely as David mentioned.

[Author]

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