[Support request] Can't Upload Premium – Get Error page

Home Forums Support [Support request] Can't Upload Premium – Get Error page

Home Forums Support Can't Upload Premium – Get Error page

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #600375
    Sondy

    Hi, I cannot upload premium as a plugin, it just gives me an error page. New site, have done this many times and it just won’t work. Help!

    GP Premium 1.6.2
    #600377
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    What’s the exact error message?

    #601114
    Sondy

    Installed theme, added to your site in management, Downloaded gp-premium 1.6.2, went to plugins, uploaded file, it goes to a page on the website that is a 404
    Oops! That page can’t be found.
    It looks like nothing was found at this location. Maybe try searching?

    I have done this install many times before and this time it won’t work. I even paid extra to my host (alot extra) for more MB in case it was that.

    #601149
    Tom
    Lead Developer
    Lead Developer

    That sounds like a permalinks issue, which is likely being caused by your host.

    You shouldn’t need more memory (MB), you just need the URLs working correctly. If you show them that something as simple as uploading a plugin is causing a 404, they should be able to fix it.

    Let me know 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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