Archived topic
Can't upgrade to 2.0.0
5 replies · Started by sirlouen on April 29, 2021
Viewing posts 1–6 of 6
When I try to update it says:
An error occurred while updating GP Premium: Download failed. Unauthorized
I've tried to remove and re-input the password but this doesn't solve it.
Hi there,
can you go to Accounts > Downloads on this site - under purchased, click View Licenses, on the next page click Manage Sites - within that list can you add the URL for that site if its not already listed.
Try that and let me know
@David
yes it's there
Usually this can be resolved by clicking the "Save" button under the license key once more.
This will make sure the connection between your URL and license is correct.
Let us know :)
Ok, I've found the issue. Thanks
No problem! :)
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