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Archived topic

Can't update or add sections to existing page

3 replies · Started by Paul on May 3, 2021

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Hi there,

I've got a site with a few pages using sections, but I'm unable to edit those sections or add any new ones. I've looked through the other posts from people with similar problems but none of their solutions have worked for me. I've tried clearing my cache, deactivating all the plugins, switching off my child theme, and checking the developer window (not seeing any red). It's a very simple site, but I do have to make changes to it periodically. Fortunately, the pages without sections are able to be edited without any problems.

I've given you a temporary account so that you can access the site. The pages with sections are the ones beginning with an m-dash.

Thanks for your help,
Paul (admin)

Hi there,

i have gone into the site, and i have been able to edit a page with sections, edit an individual section as well as add a new section - i didn't save any changes as we don't make edits to users sites.

It could be the Browser cache of localStorage containing something that is blocking the use of the editor.
Can you try opening the site in a private / incognito browser or a different browser ?

Strange. If I make a change and then try to preview it, it won't show a change as having happened. If I actually apply a change to the live site though, it will implement it. I'm obviously leery of making my changes without being able to preview them, but it's not a big deal for now.

Hi Erika,

This is a known issue with WordPress custom fields (which Section use), unfortunately. They can't be previewed without being saved, which wouldn't be good (to save custom fields without saving the actual page).

Sorry for the inconvenience!

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