[Resolved] Can't update / activate add-ons

[Anna Sandström]

Hi!

We were using GP Premium 1.2.3 successfully but this now generates errors related to the licence server returning an error, and it cannot be updated from within WordPress (this gives an error too). Your instructions say that this can be fixed by deleting and manually re-installing the plugin, however when we do this the version that is downloaded is 0.6.0, which must have been the current version at the time of purchase.

Is there a way to manually download the most current version or to update the version my account is allowed to download?

Thanks!

[Tom]

Hi there,

You can grab the latest version from your account: https://generatepress.com/account

Let me know if you need more info 🙂

[Anna Sandström]

Thanks very much! Whatever you’ve done has fixed the download link – it now returns version 1.2.79 and we’ve been able to reinstall and licence the addons.

[Tom]

You’re welcome 🙂

[Author]

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