Archived topic

Can't save Copyright info

8 replies · Started by Mary Pearson on June 27, 2015

Viewing posts 1–9 of 9

June 27, 2015 at 6:50 pm #117020

I'm not sure if it has to do with upgrading to V1.3 but I've lost my Copyright info and now there is no Save button when I enter it again.

June 27, 2015 at 6:54 pm #117021

You need to update to the latest version of GP Premium or Copyright.

GP Premium: 1.2.62
Copyright: 1.0.1

June 27, 2015 at 6:58 pm #117024

Thanks Tom. I'm in my account and see all my individual downloads but my Premium Upgrade isn't there. Do you need me to find my invoice?

June 27, 2015 at 7:49 pm #117027

If you could email me the email you used to purchase that would be awesome :)

June 28, 2015 at 12:05 am #117035

You purchased the upgrade without logging in, so it wasn't attached to your account.

It should be attached and ready to go now :)

June 28, 2015 at 7:39 am #117096

Thanks Tom! You're the best!

June 28, 2015 at 9:23 am #117107

Glad I could help :)

July 7, 2015 at 10:29 pm #119387

Hi Tom,

I'm having the same issue as Mary I think. I have the Premium Package, but the copyright line has no save button any more. In my GP account I can't see a premium package download. But I think did purchase my premium package when I was logged in. Any ideas?

July 8, 2015 at 12:03 am #119394

Hi Fraser,

Weird - can you possibly email me with the email you purchased with so I can look up your purchase and make sure GP Premium is attached?

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