[Resolved] Can't save Copyright info

[Mary Pearson]

I’m not sure if it has to do with upgrading to V1.3 but I’ve lost my Copyright info and now there is no Save button when I enter it again.

[Tom]

You need to update to the latest version of GP Premium or Copyright.

GP Premium: 1.2.62
Copyright: 1.0.1

[Mary Pearson]

Thanks Tom. I’m in my account and see all my individual downloads but my Premium Upgrade isn’t there. Do you need me to find my invoice?

[Tom]

If you could email me the email you used to purchase that would be awesome 🙂

[Tom]

You purchased the upgrade without logging in, so it wasn’t attached to your account.

It should be attached and ready to go now 🙂

[Mary Pearson]

Thanks Tom! You’re the best!

[Tom]

Glad I could help 🙂

[Anonymous]

Hi Tom,

I’m having the same issue as Mary I think. I have the Premium Package, but the copyright line has no save button any more. In my GP account I can’t see a premium package download. But I think did purchase my premium package when I was logged in. Any ideas?

[Tom]

Hi Fraser,

Weird – can you possibly email me with the email you purchased with so I can look up your purchase and make sure GP Premium is attached?

[Author]

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