- This topic has 19 replies, 3 voices, and was last updated 3 months, 4 weeks ago by Tom.
April 11, 2016 at 2:27 am #185867Carin Hobbelman
I made a page with sections. And now, if I want to make changes, these aren’t saved anymore. I’ve tried making a new page, but problem remains: I can save only once and that’s it. Further changes aren’t saved anymore.
How can I resolve this?April 11, 2016 at 8:23 am #185928TomLead DeveloperLead Developer
What happens when you click the Update button? Nothing at all?
Try #1 on this page to see if there’s a plugin breaking page updates: https://generatepress.com/knowledgebase/debugging/April 11, 2016 at 11:19 am #185999Carin Hobbelman
Nothing changes when clicking the update button. Running GP Premium 1.2.81
Deactivating all the plugins didn’t resolve the problem unfortunately…:-(
Any other suggestions? I really like using Sections to build my pages, if working properly off course…:-)
Tnx!April 11, 2016 at 4:19 pm #186048TomLead DeveloperLead DeveloperApril 12, 2016 at 12:28 am #186113Carin Hobbelman
No, I’m not using any caching plugins, I deleted the cache plugin some time ago. Didn’t speed up my site.
These are all the plugins I use:
Black Studio TinyMCE Widget selecteren
Embed Google Map
Fast Secure Contact Form
Google Analytics Dashboard voor WP
Lightweight Grid Columns
Lightweight Social Icons
MailChimp voor WordPress
Page Builder by SiteOrigin
Simple Custom CSS
Simple Share Buttons Adder
SiteOrigin Widgets Bundle
UpdraftPlus – Backup/Restore
Thanks for helping me out here!April 12, 2016 at 10:02 am #186239TomLead DeveloperLead Developer
Hmm, do you have another site you can test on?
Something is going on with that server I’m assuming, as no one else has reported any issues with this, and I’ve been updating this site which uses Sections on most pages.April 13, 2016 at 12:17 am #186401Carin Hobbelman
No, just a poor girl with one site, one hosting, only 😉
I just updated the Premium plugin manually. Didn’t solve the problem either.
Do I need to contact my hosting provider about this (and “ask them to allow your WordPress installation to communicate with https://generatepress.com using the wp_remote_post function. They may have to turn PHP cURL on”)? or is it another issue (And what exactly do I say to them then ;-)? Hosting troubleshooting….it’s ‘abacadabra’ to me…#clueless
Tnx for the support! Appreciated!April 13, 2016 at 10:34 am #186569TomLead DeveloperLead Developer
Any chance you can send me temporary admin login details to email@example.com? That way I’ll be able to look into it a little further 🙂April 14, 2016 at 12:13 am #186691Carin
Permission granted ;-).Sent you an email.
How’s your Dutch? 😉
Tnx!May 13, 2016 at 9:30 pm #194156Rylan Urban
I just started having this same problem. I’ve been working on the site all night – and now the sections wont save. Even on a newly created page when saving for the first time. Pages can be created, updated, and saved without using sections – but sections seems to disable all saving!!
Were any solutions found?May 13, 2016 at 11:55 pm #194165TomLead DeveloperLead DeveloperMay 14, 2016 at 8:56 am #194236Rylan Urban
Holy crap – YES I DO!!! And yes, removing it solved the problem! Why did that happen!??
Thanks!May 14, 2016 at 9:11 am #194244TomLead DeveloperLead DeveloperMay 14, 2016 at 9:47 am #194257TomLead DeveloperLead DeveloperJuly 16, 2020 at 9:26 am #1365884Andreas Kuhrt
Hi Tom, I’m a webdesigner from Germany.
I’m using your theme GeneratePress on many websites for several years without any problems.
Now there is only on one website https://soziales-zentrum-suhl.de an unsolvable problem: it isn’t possible to save sites with sections in it (the saving process hangs endlessly). Pages / posts without sections can be saved easily. I’ve already tried a few things to find the error: all plugins deactivated except gp-premium, disable emojis (I had read that emojis can cause the error, but I don’t use emojis) – it doesn’t work.
I hope, you can help me solve the problem.
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