Site logo

Archived topic

Can't open and change woocommerce variants in back-end

1 reply · Started by Robert on May 17, 2021

Viewing posts 1–2 of 2

dear GP support team,

we are currently running GP on https://camposy.com
now there is a problem - we cant open the variant window at my woocommerce product page (backend).
-
Please see attached image as link
-
One variant is on list, but not possible to open the window.
There are 2 languages installed on that page. Couldnt find the problem of that matter.
Any help welcome. thanks
Robert

Hi Robert,

The theme itself is unlikely the cause here.

Have you tried disabling all plugins except GP premium and WooCommerce?

If that doesn't help, do you see the same issue when using a Twenty series WP theme?

Let me know :)

This archived topic is closed to new replies.