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Can't installed the latest version GP Premium 1.9.0

9 replies · Started by prat on November 26, 2019

Viewing posts 1–10 of 10

Hello
I want to install the latest version of the theme, but when I enter my license, on top of the page the following error appears:
“cURL error 28: Connection timed out after 10000 milliseconds”
From my hosting they have checked any node we can connect correctly to “https://generatepress.com”, however, in its node “lhcp2024.webapps.net” it is not possible to connect:
*****************************************************************
curl -vl https://generatepress.com
* About to connect() to generatepress.com port 443 (#0)
* Trying 35.193.232.176… Connection timed out
* couldn’t connect to host
* Closing connection #0
curl: (7) couldn’t connect to host
*****************************************************************
My hosting provider says that: "of provider this plugin should check the server to eliminate this blockage, so we recommend contacting it again by providing the name of the node: "
lhcp2024.webapps.net

Can you help me, please?

Hi there,

What's your server IP? I'll see if it's blocked on our end.

My IP is 10.185.100.229

Just to confirm, that's the IP of your server (not your computer), correct?

No sorry!! this is de IP of my computer.
The IP of my server is:

Shared IP Address
185.2.5.24

SERVER HOST: lhcp2024.webapps.net

Can you give it a shot now?

Let me know :)

thanks very much Tom!!! now, I have been able to update to last version!!

Awesome, glad it worked! :)

Am too facing the same problem

Can you provide the IP of your server?

Let us know :)

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