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[Resolved] Can't installed the latest version GP Premium 1.9.0

Home Forums Support [Resolved] Can't installed the latest version GP Premium 1.9.0

Home Forums Support Can't installed the latest version GP Premium 1.9.0

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1077961
    prat

    Hello
    I want to install the latest version of the theme, but when I enter my license, on top of the page the following error appears:
    “cURL error 28: Connection timed out after 10000 milliseconds”
    From my hosting they have checked any node we can connect correctly to “https://generatepress.com”, however, in its node “lhcp2024.webapps.net” it is not possible to connect:
    *****************************************************************
    curl -vl https://generatepress.com
    * About to connect() to generatepress.com port 443 (#0)
    * Trying 35.193.232.176… Connection timed out
    * couldn’t connect to host
    * Closing connection #0
    curl: (7) couldn’t connect to host
    *****************************************************************
    My hosting provider says that: “of provider this plugin should check the server to eliminate this blockage, so we recommend contacting it again by providing the name of the node: ”
    lhcp2024.webapps.net

    Can you help me, please?

    #1078242
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    What’s your server IP? I’ll see if it’s blocked on our end.

    #1079123
    prat

    My IP is 10.185.100.229

    #1080069
    Tom
    Lead Developer
    Lead Developer

    Just to confirm, that’s the IP of your server (not your computer), correct?

    #1080844
    prat

    No sorry!! this is de IP of my computer.
    The IP of my server is:

    Shared IP Address
    185.2.5.24

    SERVER HOST: lhcp2024.webapps.net

    #1081759
    Tom
    Lead Developer
    Lead Developer

    Can you give it a shot now?

    Let me know 🙂

    #1082387
    prat

    thanks very much Tom!!! now, I have been able to update to last version!!

    #1083456
    Tom
    Lead Developer
    Lead Developer

    Awesome, glad it worked! 🙂

    #1087425
    Arjun

    Am too facing the same problem

    #1088033
    Leo
    Staff
    Customer Support

    Can you provide the IP of your server?

    Let us know 🙂

Viewing 10 posts - 1 through 10 (of 10 total)
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