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Hello
I want to install the latest version of the theme, but when I enter my license, on top of the page the following error appears:
“cURL error 28: Connection timed out after 10000 milliseconds”
From my hosting they have checked any node we can connect correctly to “https://generatepress.com”, however, in its node “lhcp2024.webapps.net” it is not possible to connect:
*****************************************************************
curl -vl https://generatepress.com
* About to connect() to generatepress.com port 443 (#0)
* Trying 35.193.232.176… Connection timed out
* couldn’t connect to host
* Closing connection #0
curl: (7) couldn’t connect to host
*****************************************************************
My hosting provider says that: “of provider this plugin should check the server to eliminate this blockage, so we recommend contacting it again by providing the name of the node: ”
lhcp2024.webapps.netCan you help me, please?
Lead Developer
Hi there,
What’s your server IP? I’ll see if it’s blocked on our end.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentMy IP is 10.185.100.229
Just to confirm, that’s the IP of your server (not your computer), correct?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentNo sorry!! this is de IP of my computer.
The IP of my server is:Shared IP Address
185.2.5.24SERVER HOST: lhcp2024.webapps.net
Can you give it a shot now?
Let me know 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentthanks very much Tom!!! now, I have been able to update to last version!!
Awesome, glad it worked! 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentAm too facing the same problem
Customer Support
Can you provide the IP of your server?
Let us know 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
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