[Support request] Can’t install premium — page not found error

[Paul]

I just purchased premium and was able to install it on my office system. But it will not install on my client’s shared hosting system.
I get this error every time after clicking ‘Install Now’.

OOPS! THAT PAGE CAN’T BE FOUND.

This is the url shown:
…/wp-admin/update.php?action=upload-plugin

update.php definitely exists so I don’t know what’s going on.

So I just installed the plugin manually with the file manager. Seems to be working.

[David]

Hi there,

it sounds like your server is blocking the upload. Does this happen with other manually uploaded plugins?

[Author]

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