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[Support request] Can't install GP Premium 1.9.1

Home Forums Support Can't install GP Premium 1.9.1

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  • Author
    Posts
  • #1131053
    TAMI

    I attempted to install the gp-premium-1.9.1.zip file. the plugin insatllation failed. I have attempted to re-install the plugin several time. The latest error i am receiving states “Destination folder already exists. D:/customerdata/webspaces/webspace……” The plugin is not installed as I do not have the option to deactivate it or delete it as the plugin does not appear on my WordPress dashboard under Installed plugins. Please provide guidance.

    #1131054
    TAMI

    Also, please confirm that I can use GP Premium with basic WordPress (I do not have a business plan).

    #1131071
    Leo
    Staff
    Customer Support

    Hi there,

    Can you make sure to download and install WordPress from:
    https://wordpress.org/

    and not
    https://wordpress.com/

    Note the .org vs .com

Viewing 3 posts - 1 through 3 (of 3 total)
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