Archived topic
Can't find the site library, it disappeared all premium is gone.
6 replies · Started by Anne on February 23, 2021
I was trying to upload marketer and I don't know what happened. The premium site library disappeared. I still have the free one. How do I get it back.
Hi Anne,
I'm not sure if I understand. There is no free site library.
Is this the video you are trying to follow?
https://docs.generatepress.com/article/using-the-site-library/
The first step is to choose a site that you want to import.
Let me know if I'm missing something here.
I bought the premium. I have the plugin. It showed the site library for the premium. I tried to install marketer. But it didn't work and the site library is now gone.
Were you getting any errors during the importing process?
Is the site library add-on still activated?
https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules
the plugin is activated. I don't see the activate your modules list. When I click on the generatepress pic in themes it says customize. when I hit customize it just goes to a sales page but I've already bought it. I didn't get an error message
I reloaded everything now I'm on the page will you choose site and download. It has gray backup option. This is a new site but it does have a godaddy place holder on it. Do I need to hit back up options. Seems to be the only way. Will import options come up. I don't need to back.
Can you send me the dashboard login to take a quick look?
Please disable all plugins except GP Premium for now.