Archived topic

Can't find my .zip file

5 replies · Started by Anonymous on May 18, 2015

Viewing posts 1–6 of 6

May 18, 2015 at 12:46 am #108581

Hi. I purchased GP Premium on 17th October 2014, however due to computer issues I can't find my .zip file. I have tried logging in with the email I assumed I'd have used to register but it's not working. :(

What can I do?

Many Thanks!

May 18, 2015 at 8:29 am #108663

Hi there,

Can you email me at support@generatepress.com with the email you used to purchase?

I'll be able to re-send your download links and create an account for you with that email :)

May 18, 2015 at 12:14 pm #108705

Thanks heaps Tom, sending email now. :)

May 18, 2015 at 1:50 pm #108713

No problem! I just re-sent your downloads and also created an account for you so you can login at any time to download them :)

May 18, 2015 at 11:40 pm #108765

Thanks again Tom, it's all sorted (and zip file saved to external hard drive!). :)

May 19, 2015 at 8:10 am #108888

Great! :)

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