Home › Forums › Support › Can't find my .zip file This topic has 5 replies, 3 voices, and was last updated 8 years, 11 months ago by Tom. Viewing 6 posts - 1 through 6 (of 6 total) Author Posts May 18, 2015 at 12:46 am #108581 Tango Hi. I purchased GP Premium on 17th October 2014, however due to computer issues I can’t find my .zip file. I have tried logging in with the email I assumed I’d have used to register but it’s not working. π What can I do? Many Thanks! May 18, 2015 at 8:29 am #108663 TomLead Developer Lead Developer Hi there, Can you email me at support@generatepress.com with the email you used to purchase? I’ll be able to re-send your download links and create an account for you with that email π May 18, 2015 at 12:14 pm #108705 Tango Thanks heaps Tom, sending email now. π May 18, 2015 at 1:50 pm #108713 TomLead Developer Lead Developer No problem! I just re-sent your downloads and also created an account for you so you can login at any time to download them π May 18, 2015 at 11:40 pm #108765 tango Thanks again Tom, it’s all sorted (and zip file saved to external hard drive!). π May 19, 2015 at 8:10 am #108888 TomLead Developer Lead Developer Great! π Author Posts Viewing 6 posts - 1 through 6 (of 6 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In