- This topic has 6 replies, 2 voices, and was last updated 6 years ago by Leo.
November 13, 2017 at 5:14 am #423022Irene
I’ve tried the new custom html widget for my footer to display a social media icon with a link. However the image doesn’t show.
This is the html code I’ve used: `<a href=”http://www.facebook.com/pages/BuiCil-Bar-%C3%A0-Cils-Sourcils/531015836925434″ target=”_blank”>
<img src=”http://buicil.irenepenrose.com/wp-content/uploads/2017/11/facebook-white.png/” />
Join us on Facebook</a>`
If I just use the image widget, then I can’t add any link to it.
Here’s my website http://buicil.irenepenrose.com/
Do you have a solution to it?
I’m using a child theme for the website.
Thanks for your help
IreneNovember 13, 2017 at 8:39 am #423263LeoStaffCustomer Support
Looks like currently the only thing that’s that working is the image itself isn’t valid?
http://buicil.irenepenrose.com/wp-content/uploads/2017/11/facebook-white.png/November 15, 2017 at 1:41 am #424728Irene
I’ve tried with a different image, and it still doesn’t work.
This one: http://buicil.irenepenrose.com/wp-content/uploads/2017/11/instagram-grey.gif
I’ve tried to copy and paste the URL in the browser and it works for me, even when I’m not logged in wordpress.
Thanks for your help.
IreneNovember 15, 2017 at 2:28 am #424757Irene
I’ve tried to have inserted the same way with html code in other pages of the website, and I can’t. I’ve tried the manual way (add media) and the coding way. It works only with manual way, even though the link to the image is exactly the same. I have beaver builder plugin installed.
The is the error I get when I click on the link of the broken image “The requested URL was not found on this server. The link on the referring page seems to be wrong or outdated. Please inform the author of that page about the error.
When I do view page source of this URL http://buicil.irenepenrose.com/en/test/, then this is what I see
<p><img class="alignnone size-full wp-image-299" src="http://buicil.irenepenrose.com/wp-content/uploads/2017/11/facebook-grey.gif" alt="" width="30" height="30" /><br /> <a href="http://www.facebook.com/pages/BuiCil-Bar-%C3%A0-Cils-Sourcils/531015836925434" target="_blank" rel="noopener"><br /> <img src="http://buicil.irenepenrose.com/wp-content/uploads/2017/11/facebook-grey.gif/" /><br /> Join us on Facebook</a></p>
Both link to the image are the same, but one works and the other doesn’t. It’s very weird…
Thanks a lot!November 15, 2017 at 8:11 am #425036LeoStaffCustomer Support
The link here: http://buicil.irenepenrose.com/wp-content/uploads/2017/11/instagram-grey.gif/ is still not valid.
Can double check that the link is correct in WordPress media? If so maybe try re-uploading the image?
If not it might be worth contacting your server.November 16, 2017 at 12:43 am #425656Irene
I tried again today and it worked. I’ve updated the pluggin.
Thanks for your help.November 16, 2017 at 7:20 am #425992LeoStaffCustomer Support
No problem 🙂
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