[Support request] Can’t convert html to blocks

Home Forums Support [Support request] Can’t convert html to blocks

Home Forums Support Can’t convert html to blocks

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1661017
    Randy

    Hi – Normally when editing a post I can hit the convert HTML to blocks button and it works fine. Not anymore. Please advise.

    #1661031
    Leo
    Staff
    Customer Support

    Hi Randy,

    This could be due to various reasons but the theme itself is unlikely one of them.

    Were you getting any errors when trying to convert?

    Do you get the same issue when activating a Twenty series WP theme to test?

    #1661044
    Randy

    Hey Leo –

    No error message, just does nothing. I just tried with the 2021 theme and the same issue so you’re right that it is not the theme.

    Thanks,

    Randy

    #1661053
    Leo
    Staff
    Customer Support

    I would recommend disabling all plugins to test if there is a conflict somewhere.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.