Archived topic

Can't Activate Premium or Modules

1 reply · Started by Andrew on October 13, 2022

Viewing posts 1–2 of 2

October 13, 2022 at 3:01 am #2372092

When activating the site, the key is not working. I can only see a constant spinning wheel.

I have done the following
- cleared cache
- disabled cache
- disable cloudflare
- used the secondary API here: https://docs.generatepress.com/article/403-forbidden-when-activating-license-key/#secondary-api

Not sure what's causing the issue.

Thanks

October 13, 2022 at 3:25 am #2372108

Hi there,

when you see the Spinning wheel, can your Right Click > Inspect the page, in the Browser developer tools, can you see any Errors in the Console tab ?

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