[Support request] Can’t activate my licence of GP premium module

[Franck]

Hello,

I can’t activate my “GP premium” module license, it loops when I activate it.

[Fernando]

Hi Franck,

If you right click and inspect while updating, is there an error in the console section?

Usual errors are 403 errors. Reference to this issue: https://docs.generatepress.com/article/403-forbidden-when-activating-license-key/

Let us know.

[Franck]

Hello,

I have this message on my console “Failed to load resource: the server responded with a status of 404 ()”, “main.js?attr=4HHS9hbiyxtzSk8kJsJGUj7qw0sVskDAwpz_mII1s_SeK-ect1bANBVBPa7XlLet1oWqjGQD8eRYQp9KELoaSM1eyAR9SRjWKEjYpDMHEejs00c7IcfgRNEb0m9BtMVhnSTNUvitmwyGFGBCAkOGvg:3458 Failed to execute “

[Fernando]

I see. Can you try rebuilding your permalinks? Go to Settings > Permalinks and just hit save.

[Author]

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