Archived topic
Can't activate license
3 replies · Started by Vassiliki on January 10, 2022
Hello,
I am pressing the "Save key" button but get an indefinite loading icon. Same happens when I try to activate any premium module.
- cURL is enabled in my server, if I include a cURL command in my PHP code I can fetch and print anysite (eg google.com) HTML on a custom page of mine but if I enter generatepress.com in it, nothing comes back (is my IP blocked)?
- I can traceroute from the server to generatepress.com
- I am using Cloudflare in case it matters
- one more thing that looks strange to me is that I see 2 license keys on my account (tried with both)
Appreciate your help,
Th.
Hi there,
can you test without Cloudflare ?
If theres still an issue - let us know the IP address and we can check if its blocked.
Thanks, without Cloudflare it worked. Need to check Cloudflare settings in more depth
Glad to hear you found the issue!
