[Resolved] Can’t activate license

Home Forums Support [Resolved] Can’t activate license

Home Forums Support Can’t activate license

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2075236
    Vassiliki

    Hello,

    I am pressing the “Save key” button but get an indefinite loading icon. Same happens when I try to activate any premium module.

    – cURL is enabled in my server, if I include a cURL command in my PHP code I can fetch and print anysite (eg google.com) HTML on a custom page of mine but if I enter generatepress.com in it, nothing comes back (is my IP blocked)?
    – I can traceroute from the server to generatepress.com
    – I am using Cloudflare in case it matters
    – one more thing that looks strange to me is that I see 2 license keys on my account (tried with both)

    Appreciate your help,
    Th.

    #2075300
    David
    Staff
    Customer Support

    Hi there,

    can you test without Cloudflare ?
    If theres still an issue – let us know the IP address and we can check if its blocked.

    #2075394
    Vassiliki

    Thanks, without Cloudflare it worked. Need to check Cloudflare settings in more depth

    #2076382
    David
    Staff
    Customer Support

    Glad to hear you found the issue!

Viewing 4 posts - 1 through 4 (of 4 total)
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