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Cannot update theme

3 replies · Started by Paul on July 12, 2020

Viewing posts 1–4 of 4

Hi there,

That error only happens when the URL you're trying to update from doesn't match the URL that was active when the license key was saved.

Simply hitting the save button should fix the issue, as it re-activates the license key with the current URL. If that doesn't work, you can try removing and re-adding the license key, but that shouldn't really be necessary.

Can you confirm that the key has been successfully re-activated?

Hi Tom,

Just tried again and now updated :)

Thanks for your help and have a good day.

Paul

Glad I could help! You too :)

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