Archived topic
Cannot update theme
3 replies · Started by Paul on July 12, 2020
Hi There,
I've created a clone of my site but this version will not allow me to update the GP Premium plugin
I keep seeing the following message after trying:
Update Failed: Download failed. Unauthorized
Please note I have followed steps you posted here:
https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message
Cheers
Paul
Hi there,
That error only happens when the URL you're trying to update from doesn't match the URL that was active when the license key was saved.
Simply hitting the save button should fix the issue, as it re-activates the license key with the current URL. If that doesn't work, you can try removing and re-adding the license key, but that shouldn't really be necessary.
Can you confirm that the key has been successfully re-activated?
Hi Tom,
Just tried again and now updated :)
Thanks for your help and have a good day.
Paul
Glad I could help! You too :)