[Resolved] Cannot Update GP Premium

Home Forums Support [Resolved] Cannot Update GP Premium

Home Forums Support Cannot Update GP Premium

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1249698
    Michael

    Hi guys,

    I’m trying to update to this evening’s GP update, but for some reason keep getting this error:

    Update Failed: Download failed. Unauthorized

    Please can you help me fix that?

    Thank you ๐Ÿ™‚

    Michael.

    #1249723
    Leo
    Staff
    Customer Support
    #1249734
    Michael

    Thanks Leo, the manual install seems to have done the trick.

    #1250038
    Leo
    Staff
    Customer Support

    Make sure your license key is activated then it won’t happen again.

    #1252743
    Alexandre_Stahl

    Hi Leo,
    Thanks for the trick.
    I just re authorize my licence key and the update applied correctly.
    Regards

    #1253200
    Michael

    Done, thank you Leo. Do I have to reauthorize after every update, or is that just a once off?

    #1253213
    David
    Staff
    Customer Support

    Hi there,

    it shouldn’t be required every time you update – sometimes WP randomly ‘forgets’ the license key.

    #1253300
    Michael

    Ah OK, thanks a lot David. I wonder if it might have something to do with Sucuri’s Activate Automatic Secret Keys Updater?

    #1253356
    David
    Staff
    Customer Support

    Maybe ๐Ÿ™‚

Viewing 9 posts - 1 through 9 (of 9 total)
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