Archived topic
Cannot update GP Premium
5 replies · Started by Pierre Robert on May 13, 2021
Hello!
I tried to download the GP Premium update file but I got this error message: An error occurred while updating GP Premium: No update archive available.
Thanks for your help,
Pierre
Hi there,
That's strage. I can't recall seeing this message before.
Just to make sure, the license key is activated?
Try going to Appearance > GeneratePress and click the Save button under your license key field.
Hi Leo.
I have GP Premium version 2.0.2 installed on <https://dhamma.saticomm.ca> and I can see that the license is activated. In January I created another web site <https://livre.saticomm.ca> and did not activate the license, thinking I didn't have to. I bought GP Premium back in 2015, and I can't fine the license.
Can you help?
Best,
Pierre
This error usually means the license key hasn't been added to the site.
Each individual site needs to have your license key activated on it in order for updates to work.
For finding your license key, this should help: https://docs.generatepress.com/article/updating-gp-premium/#finding-your-license-key
Let us know :)
Great! It worked!
Many thanks, Tom, and have a great day!
Pierre
No problem! Glad I could help :)
