[Resolved] Cannot update GeneratePress Premium

[Agnes]

Hi,

I cannot update the GeneratePress premium plugin.
I get this error message:

I tried following the steps mentioned here https://docs.generatepress.com/article/updating-gp-premium/ and installed Easy Theme and Plugin Upgrades plugin, but I still get the following error message:

Update Failed: Download failed. Unauthorized

Any other way I could update?

Thanks!
Agnès

[Leo]

Hi there,

Try the steps here:
https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message

Let me know 🙂

[Agnes]

Thanks Leo!
I re-saved my license key and it did the trick 🙂

[Leo]

No problem 🙂

[srimali senn]

i cannot update the theme, i have pasted license key and saved too.

client is https://womeninmanagementawards.org/

pls help, see the link below

https://prnt.sc/1sja1vj

[Elvin]

Hi @srimali,

Can you open a new topic for this? So you can use the private information text field to provide private details if necessary.

[Author]

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