Archived topic

Cannot update GeneratePress Premium

5 replies · Started by Agnes on August 23, 2018

Viewing posts 1–6 of 6

August 23, 2018 at 7:03 pm #658478

Hi,

I cannot update the GeneratePress premium plugin.
I get this error message:

I tried following the steps mentioned here https://docs.generatepress.com/article/updating-gp-premium/ and installed Easy Theme and Plugin Upgrades plugin, but I still get the following error message:

Update Failed: Download failed. Unauthorized

Any other way I could update?

Thanks!
Agnès

August 23, 2018 at 7:09 pm #658482

Hi there,

Let me know :)

August 24, 2018 at 6:38 am #658811

Thanks Leo!
I re-saved my license key and it did the trick :)

August 24, 2018 at 9:03 am #659009

No problem :)

September 17, 2021 at 12:39 am #1933399

i cannot update the theme, i have pasted license key and saved too.

pls help, see the link below

September 17, 2021 at 12:42 am #1933403

Hi @srimali,

Can you open a new topic for this? So you can use the private information text field to provide private details if necessary.

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