[Resolved] Cannot see artisan in site library (elementor)

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  • #1320509
    Chux

    Hi,

    I can see artisan in the site library at your site, but not at my own site. I use Elementor.

    Please, can someone help me understand why … and how to resolve it.

    thanks

    #1320569
    David
    Staff
    Customer Support

    Hi there,

    Go to Appearance > GeneratePress -> Site Library. To the right you will see a Page Builder Select box. Change it from None to Elementor.

    #1320651
    Chux

    Yes, I understand that and did that.

    I am seeing a strange situation where the themes available change each time I visit the site library … sometimes, Aspire, Nouveue and some others go missing … at other times, Artisan and some others go missing. Always with Elementor selected as page builder.

    It almost seems like I am getting a random set of templates each time.

    #1320961
    David
    Staff
    Customer Support

    The Sites are displayed in a random order, but you should always be able to see all of the sites in the selected category.

    If you’re not seeing all of them try clicking the Refresh Sites button at the bottom of the list.

    #1321383
    David

    I noticed this thread, so I took a peek & Artisan appears in None, not Elementor!
    (in one of my sites anyway!)
    HTH, Dave

    #1321643
    David
    Staff
    Customer Support

    Yeah good point – Artisan is actually a non page builder site. Thanks David

    #1322735
    Chux

    Artisan is certainly present as a page builder library, even in your own (GeneratePress) website at https://generatepress.com/site-library/

    And yes, I did click through refresh sites a few times, but it made no difference. I was only trying out the Site Library feature to see if I can use it as a design option. But the whole experience put me off using the site library feature and I am back using elementor for my needs.

    There is a problem there for sure … but I am wondering if it has to do with the size of available buffer to PHP, which means that the number of returned templates is less than what is available

    #1322788
    Chux

    Marking resolved …

    #1322797
    Tom
    Lead Developer
    Lead Developer

    That’s strange, it should be appearing in all 3 categories. I’ll take a look at the plugin to make sure everything is working as it should.

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