- This topic has 8 replies, 4 voices, and was last updated 3 months, 1 week ago by Tom.
June 9, 2020 at 5:46 am #1320509Chux
I can see artisan in the site library at your site, but not at my own site. I use Elementor.
Please, can someone help me understand why … and how to resolve it.
thanksJune 9, 2020 at 6:35 am #1320569DavidStaffCustomer SupportJune 9, 2020 at 7:40 am #1320651Chux
Yes, I understand that and did that.
I am seeing a strange situation where the themes available change each time I visit the site library … sometimes, Aspire, Nouveue and some others go missing … at other times, Artisan and some others go missing. Always with Elementor selected as page builder.
It almost seems like I am getting a random set of templates each time.June 9, 2020 at 9:34 am #1320961DavidStaffCustomer Support
The Sites are displayed in a random order, but you should always be able to see all of the sites in the selected category.
If you’re not seeing all of them try clicking the Refresh Sites button at the bottom of the list.June 9, 2020 at 4:49 pm #1321383David
I noticed this thread, so I took a peek & Artisan appears in None, not Elementor!
(in one of my sites anyway!)
HTH, DaveJune 10, 2020 at 12:57 am #1321643DavidStaffCustomer SupportJune 10, 2020 at 2:16 pm #1322735Chux
Artisan is certainly present as a page builder library, even in your own (GeneratePress) website at https://generatepress.com/site-library/
And yes, I did click through refresh sites a few times, but it made no difference. I was only trying out the Site Library feature to see if I can use it as a design option. But the whole experience put me off using the site library feature and I am back using elementor for my needs.
There is a problem there for sure … but I am wondering if it has to do with the size of available buffer to PHP, which means that the number of returned templates is less than what is availableJune 10, 2020 at 3:45 pm #1322788Chux
Marking resolved …June 10, 2020 at 3:57 pm #1322797TomLead DeveloperLead Developer
That’s strange, it should be appearing in all 3 categories. I’ll take a look at the plugin to make sure everything is working as it should.
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