[Resolved] Cannot save customizer settings

[David]

Would you be able to provide us with Temporary Admin access so we can take a look at the issue?
You can send login details via the Account Issue form:

https://generatepress.com/contact/

Please add the URL of this topic to the form so we can track.

[Yannick]

Done, thank you! 🙂

[David]

Thanks 🙂 I need the URL as well – you can edit your original topic and use the Site URL field.

[Yannick]

I added the URL

[David]

I disabled Gutenberg and then removed your logos from the Customizer > Site Identity.
Then re-activated Gutenberg and now the Customizer saves correctly.

So the problem is the logos – possibly some funny characters in the file name.
Can you re-save your original logo with a new name. No hyphens, special characters and retry adding them.

[Yannick]

Thank you David, everything works now fine! 🙂

[David]

You’re welcome

[Author]

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