Archived topic
Cannot save customizer settings
21 replies · Started by Yannick on September 11, 2019
Would you be able to provide us with Temporary Admin access so we can take a look at the issue?
You can send login details via the Account Issue form:
https://generatepress.com/contact/
Please add the URL of this topic to the form so we can track.
Done, thank you! :)
Thanks :) I need the URL as well - you can edit your original topic and use the Site URL field.
I added the URL
I disabled Gutenberg and then removed your logos from the Customizer > Site Identity.
Then re-activated Gutenberg and now the Customizer saves correctly.
So the problem is the logos - possibly some funny characters in the file name.
Can you re-save your original logo with a new name. No hyphens, special characters and retry adding them.
Thank you David, everything works now fine! :)
You're welcome