[Resolved] Cannot Remove Header Image

Home Forums Support [Resolved] Cannot Remove Header Image

Home Forums Support Cannot Remove Header Image

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #912559
    Stephen Moon

    I have removed all background images from pages and want to remove the image from the header. I’ve tried everything but no dice, it doesn’t show an image as featuring. I can edit the title and subtitle, but not the image.

    Have taken all the usual steps re clearing cache and being on latest 1.8.2 version.

    #912561
    Leo
    Staff
    Customer Support

    Hi there,

    That image is currently added in Customizer > Background Image > Header.

    Can you try removing that?

    And please clear and disable the caching plugin if we need to do further debugging:
    https://www.screencast.com/t/sAZU8h7bUcE

    Let me know 🙂

    #912980
    Stephen Moon

    Leo

    I have followed Customise/Background Image/Header but once there, no image is present to be deleted.

    My apologies, I have now cleared the cache and disabled WP Rocket.

    I need some help please.

    Stephen

    #912982
    David
    Staff
    Customer Support

    Hi there,

    that is peculiar – can you go to Customizer > Background > Header – and add a new image to it and then remove that image. Let me know.

    #912995
    Stephen Moon

    David

    That did it, thank you!

    Resolved.

    Stephen

    #913080
    David
    Staff
    Customer Support
    #1242097
    ryppo

    Hi,
    I have the same problem. There are the buttons ‘upload’ and ‘remove’. But they seem to be dead. Nothing happens if I click them.
    Installed base:
    + GeneratePress 2.4.2
    + Theme Forefront 1.0.4 (switch to Theme GeneratePress 2.4.2 has no effect for the buttons)
    + WP 5.4

    I hope you can help me to set an new header background image to my site.

    Thank you in advance.

    #1242105
    Leo
    Staff
    Customer Support

    Any chance you can open a new topic and link us to the page in question?

    Thanks 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
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