[Support request] Cannot order menu

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This topic contains 5 replies, has 2 voices, and was last updated by  Leo 6 months ago.

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  • #469821

    Henk

    I can not find a solution for my problem in the other topics. I’m a beginner in WordPress and have build a site with generatepress. It’s impossible to order the menu-items. Not in WordPress-option “Menu” and not in Generatepress option “Menu”. I allready deleted the menu and create them again but still no possibility tor order the menu. I don’t understand CSS-code and I’m from Holland so the English language is also a problem. Is it possible that someone in Dutch can explain what to do.

    GeneratePress 2.0.1
    #469999

    Leo Customer Support

    Hi there,

    So you’ve tried dragging the menu items but it isn’t working?
    https://docs.generatepress.com/article/using-the-wordpress-menu-builder/#creating-a%C2%A0drop-down-menu

    If so you try #1 here: https://docs.generatepress.com/article/debugging-tips/

    We don’t have Dutch support so I would recommend Google Translate.

    #470425

    Henk

    Hi Leo,

    thanks for your explanation. Yes indeed I tried dragging the menu items.
    I did this in WordPress and I alsso tried it in Generatepress-custimizer. Which option is leading? They both don’t work.

    If I should deactivate the plugins will I lose than all the settings, my contact-form, my Photoalbum and the GoogleMaps-settings? Or will they return when I activate them later again?

    When I go to “Pages” I can give the pages an order number. They all where “0”.
    If I give them a number than I can replace the menu-options in another position.
    What’s is the meaning of giving the Pages an order number. Is it necessery to give them a an order number when I create a page? For me it is strange that I can order the menu-options only this way.

    #470705

    Leo Customer Support

    Something is causing the dragging function not to work so yes definitely try deactivate your plugins.

    You won’t lose your settings.

    #473079

    Henk

    OK, thanks. I think I make another website to get more experience with this and other problems. I don’t want to take too many risks because I don’t want to disturb my visitoers.

    #473160

    Leo Customer Support
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