Archived topic

Cannot customize Colors - Body - Background

4 replies · Started by Jui Yong Daniel on August 26, 2017

Viewing posts 1–5 of 5

August 26, 2017 at 6:52 am #373775

I have activated colors for GeneratePress premium. However, when I tried to customize the background color for body, the option is not available.

This is the screen I have... Am I missing something here?

Body Background Color Option missing

Can anyone please help?

Thanks

Daniel

August 26, 2017 at 8:29 am #373804

Hi there,

This is a plugin conflict. Can you try #1 on this page and let us know which plugin it was?
https://docs.generatepress.com/article/debugging-tips/

Thanks!

August 26, 2017 at 6:04 pm #373992

Hi Leo,

Thanks and yes, plugin in conflict. I removed Ocean WP Theme but did not deactivate the Ocean Extra plugin. Once deactivated, the background color option for body is now available.

Thanks, once again for pointing out the root cause.

Cheers,

Daniel

August 27, 2017 at 5:24 pm #374388

No problem!

October 31, 2017 at 5:35 am #413537

I have the same issue on the color customizer.

My plugin conflict is with the Slimstat plugin.

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