Archived topic
Cannot Activate License Key (no errors)
1 reply · Started by Mario Giallombardo on September 5, 2022
Hello Im trying to activate License key but im not able to do it. Once I enter license key into license field and press "Save key",
small spinning cog appears on the button and just keep spinning like that infinitely dosnt do anything nor does it activate license.
Please help me I dont know what to do nor who to contact to fix my issue.
Hey Mario,
When the icon is spinning can you right-click + Inspect the page and check the “Console” log? Are there any errors in there? If so, can you share a screenshot?
That will help us identify what kind of issue this is.
As a note – you don’t have to wait until your license key is active to start building your website. The license key simply gives you access to updates via the Dashboard.
