[Resolved] cannot activate an additional module

[eriastudio]

as written in the other post i can’t activate any additional module, regenerating the permalinks didn’t help either.

thank you already

[Ying]

Hi Christopher,

Can you switch to the parent theme and try again?

Let me know 🙂

[eriastudio]

Hey Ying,
I have activated the parent theme and tried again to reset the permalinks, still without success.

[Ying]

Hum..that’s odd..

I’ll ask Tom to have a look on this 🙂

Thanks for your patience!

[Tom]

Very strange, all of our REST API routes are returning a 404 error (try updating your license, exporting something, etc…).

The fact that those URLs are returning 404 (not found) tells me something is up with mod_rewrite, or the WordPress’ ability to rewrite URLs. This is why saving permalinks usually works: https://stackoverflow.com/questions/34670533/wordpress-rest-api-wp-api-404-error-cannot-access-the-wordpress-rest-api

I wonder if mod_rewrite is set up correctly on the server?

[eriastudio]

Thank you very much. I will take a closer look and get back to you as soon as I could clarify this.

As it seems that the error occurs frequently, would it be possible to get an error message here?

[Tom]

If you right-click + Inspect the page while the spinner is spinning you’ll see the 404 error in the “Console” tab.

Let me know if you find anything 🙂

[eriastudio]

Hi, unfortunately I could not solve the problem yet.

But it is definitely not due to generatepress, that I could already verify.

Is there a way to activate the modules manually via the database?

[Tom]

Yes, you can manually add their options in the wp_options table.

These are the available option names for each module:

generate_package_backgrounds
generate_package_blog
generate_package_copyright
generate_package_disable_elements
generate_package_elements
generate_package_secondary_nav
generate_package_spacing
generate_package_menu_plus
generate_package_woocommerce

If you add any of these with the value activated it will work.

Let me know if you need more info 🙂

[eriastudio]

This works perfectly!

[Tom]

Awesome 🙂

[Author]

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