[Support request] Can somebody check why personalization in GP blog page is not recognized, pleas?

Home Forums Support [Support request] Can somebody check why personalization in GP blog page is not recognized, pleas?

Home Forums Support Can somebody check why personalization in GP blog page is not recognized, pleas?

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #2231182
    Mar

    Hello,

    I did my website in 2020 and it went well.

    However, I have started a blog, but I am not getting the blog page Personalization correctly: I wanted it to show just about 60 words extract, etc., but it has the full one post that I have, no H1, and some other problems, so I think the Personalization is going to some other page instead of that one.

    I am sure it would be easy to find out what it is with somebody who knew what s/he was doing, but I am at a loss.

    Thank you.

    Keep well.

    Best,

    Mar

    #2231324
    Ying
    Staff
    Customer Support

    Hi Mar,

    Your blog page is a static page, and it’s using some kind of block to add in the post.

    So the customizer options for blog won’t work, as GP doesn’t have control over blocks.

    #2231333
    Mar

    Hello again,

    Thank you for the message.
    At the moment, the blog page I have is static, because the one that should be happening does not seem to reflect the personalization that I put in GP part. When I change the “Entry page” to “Blog”, that is when I have the problem: it does have the 2-column appearance, but it shows the whole post in one column, not just the extract :-).

    It seems to be trying to apply the personalization to the Home page, instead of the Blog page; so since I wanted to publish today, I put a dummy Blog page for the time being, sorry I did not make myself clear.

    I can give you access to my admin bit and you can check it to see what I mean? You can just put it in “Maintenance mode” at the top…

Viewing 3 posts - 1 through 3 (of 3 total)
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