[Resolved] Can not insert license key – and don't have update Box on right

Home Forums Support [Resolved] Can not insert license key – and don't have update Box on right

Home Forums Support Can not insert license key – and don't have update Box on right

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #357694
    Marcela

    Hi Tom,
    Thanks so much for your work, it really makes our life easier.

    I signed in for the GP Premium and have installed in my WP, now running the GeneratePress 1.3.48, however I’cant find the “update” box in the right side that you mention in the support documents therefore can’t activate my add-on.

    Thank so much for your help!!!
    Marce

    #357696
    Leo
    Staff
    Customer Support

    Hi there,

    Welcome to GP!

    1.3.48 is actually the most recent version of the theme, not premium plugin.

    Have you already installed the plugin? If not follow the steps here: https://docs.generatepress.com/article/installing-gp-premium/

    Let me know if this helps.

    #357733
    Marcela

    Thanks Leo
    Yes, I have done that then I go Appearance>GeneratePress I don’t get the “update” box and all the add-ons have in front “Learn more” instead of ACTIVATE
    Thanks

    #357767
    Leo
    Staff
    Customer Support

    Hmm is GP Premium actually activated?

    Check in Dashboard > Plugins.

    #358197
    Marcela

    OMG… I’m so dumb.. Problem solved!!! I’m sure I’ll be back with more silly questions.. Bye for now ๐Ÿ™‚ THANKS

    #358201
    Leo
    Staff
    Customer Support

    No problem ๐Ÿ™‚

    #2028000
    lufi

    hello please respon https://prnt.sc/20xypfg

    #2028038
    Leo
    Staff
    Customer Support

    Can you open a new topic for your question?

    Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Can not insert license key – and don't have update Box on right’ is closed to new replies.