[Support request] button to go up

Home Forums Support button to go up

  • This topic has 1 reply, 2 voices, and was last updated 7 months ago by Leo.
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  • #1334316


    First of all I want to apologize for my English, it is not very good.

    I am experiencing a strange thing on my website.


    I have the button that goes up to the top of the web, the one that is at the bottom right. For a while now when I press it the web goes up, but at a very slow speed. I could say it goes up pixel by pixel. This only happens on the home page, but nowhere else.

    I’ve thought a lot about some recent change, but I don’t know what may be happening.

    Does anyone know the solution or has this ever happened to you?

    Thank you

    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know ๐Ÿ™‚

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