[Support request] button to go up

Home Forums Support button to go up

  • This topic has 1 reply, 2 voices, and was last updated 3 months ago by Leo.
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  • #1334316
    Santi

    Hi.

    First of all I want to apologize for my English, it is not very good.

    I am experiencing a strange thing on my website.

    40elefantes.com.es

    I have the button that goes up to the top of the web, the one that is at the bottom right. For a while now when I press it the web goes up, but at a very slow speed. I could say it goes up pixel by pixel. This only happens on the home page, but nowhere else.

    I’ve thought a lot about some recent change, but I don’t know what may be happening.

    Does anyone know the solution or has this ever happened to you?

    Thank you

    #1334460
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

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