[Support request] Bullet issue

[Elmehdi]

Hello,

I’ve been encountering an issue with bullet forms where I find a space between the bullet and the text as headlines. the text always shows below the bullet. This happens when I assign a headline to the text (H2 or H3). When I leave the text normal, everything works well. See the link below for the image concerning the issue.

I’ve thought at the beginning the cause might be due to a page builder that I use, but I face the same issue when I use WordPress. Can you help me, please

Image link: https://imgur.com/nlAm9ZI

[David]

Hi there,

can you share a link to a page/post where i can see the problem?

[Elmehdi]

Yea sure I have included it in the private information. Let me know if you can’t see it.

[Ying]

Hi Elmehdi,

This CSS is causing the issue, but with cache plugin activated I can’t see where it is coming from.
https://www.screencast.com/t/lfmKdJT5

Could you deactivate your cache plugin and clear cache, then we’ll have another look.

Let me know 🙂

[Elmehdi]

I have done as you requested, could you double check it now? thanks in advance

[Ying]

Thanks 🙂

It’s from thrive visual editor.
Go to the plugin and check the settings.

https://www.screencast.com/t/PqUEOLwBys

[Elmehdi]

Thanks Ying, I will reach their support and see what they can do about it.

[Ying]

No problem 🙂
Hope it can be solved soon!

[Author]

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