[Support request] Bug in site footer element?

[Kees]

Hi,

See video. We can’t save the footer. It is a custom element. Are we doing something wrong?

Please let me know.

Regards,
Niek

[Fernando]

Hi Kees,

Can you translate that error message into English? What does it say?

We’ll try to assess what’s occurring based on that.

[Kees]

Something like: Update failed. You are probably offline.

[Kees]

And i have checked my connection ofcourse.

[David]

Hi there,

can you Right Click > Inspect the editor screen to open the browser developers tools.
Are there any errors in the console before or after you try saving the changes ?

[Kees]

See error in private. Several errors like that

[David]

In Settings > General are the website URLs set to https ?

[Kees]

Yes,

Found it. There was a script in the htacces:

# Force trailing slash
<IfModule mod_rewrite.c>
RewriteCond %{REQUEST_URI} /+[^\.]+$
RewriteRule ^(.+[^/])$ %{REQUEST_URI}/ [R=301,L]
</IfModule>

Removed that. Replaced it with a other code. now it works.

[Kees]

Thanks for your time

[David]

Glad to hear that!!

[Author]

Posts