[Support request] Browser freezes when I go into editing a block (Apperences -> Elements)

[Mats]

Hi,

I’ve got a fairly large sites with around 80 000 posts.

Haven’t had any problem editing my blocks earlier but now the browser are freezing every time I try editing any of my blocks.

I’ve tried editing in Chrome, Chrome incognito mode and Edge. It freezes every time.

When I go into editing I can see everything and scroll for like 2-3 seconds and then the whole tab freezes.

Any idea on what could be the problem?

[Fernando]

Hi Mats,

To clarify, does it freeze right when you edit? Or, only when you try to set up the Display rule location?

Also, when you create a new Element, do you experience the same issue?

[Mats]

Hi Fernando,

It freezes when I click into to the editing mode and freeze before I have the time to do anything.
There seems to be no issue creating a new block.

[David]

Hi there,

can you Right Click > Inspect the browser to open the developers tools, and view the Console Tab.
Then try editing a block. Do any errors appear in the Console.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Mats]

Hi,

Here’s the console log.
Nothing out of the ordinary I think.
companion-bubble error seems to be happening on every page when I’m browsing under /wp-admin/.

[Mats]

If I don’t close the tab for a couple of minutes it looks like it’s working.

[David]

So if you edit an Element, and wait for a minute or two, are you then able to edit ?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Mats]

Yes, exaclty. And there is no problem with freezing when I click update after that I’ve made some changes.
I’ll just have to wait for it to load, probably something to do with my custom shortcodes or that I have lots of posts.

[David]

Might be work asking the host to do some debugging, see if there is any slow queries running or maybe the database might need a cleanup.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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