[Support request] Browser Crashes with Customizer & Dashlane Firefox Addon

Home Forums Support [Support request] Browser Crashes with Customizer & Dashlane Firefox Addon

Home Forums Support Browser Crashes with Customizer & Dashlane Firefox Addon

  • This topic has 4 replies, 3 voices, and was last updated 2 years ago by Leanne.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1013449
    Akhil

    Hi,

    I have an issue on Firefox, Dashlane, and GP Customizer!

    I’m using firefox and Dashlane addon installed.

    When I open GP Premium customizer, the browser starts freezing and crashes, and most of the time I need to restart my iMac.

    Before freezing, firefox says, “Dashlane” is making the issue. If I disable the addon, then there is no issue!

    Same issue existing on all GP projects.

    Does anyone face the same issue and any solution?

    Thanks.
    Akhil.

    #1013750
    Leo
    Staff
    Customer Support

    Hi there,

    We haven’t had this issue reported before unfortunately.

    Sounds like this is something Dashlane will have to fix though.

    #1630818
    C.J.

    I can confirm this happens with Chrome as well. It’s not a GP issue, it’s a Dashlane issue. It happens in multiple themes, not just GP.

    #1630928
    Leo
    Staff
    Customer Support

    Thanks for sharing CJ!

    #1631018
    Leanne

    Happens to me too in Chrome. I just turn Dashlane off while I am editing a website. A pain, but it works.

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