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[Support request] Broken „Remove container condition” functionality

Home Forums Support [Support request] Broken „Remove container condition” functionality

Home Forums Support Broken „Remove container condition” functionality

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2549862
    Vlad

    Hi there,
    After the last GB pro and GP pro update, I am unable to use the „remove container condition” option when designing the layout of my website. This one is crucial, since all products on my website (custom posts ‘carte’) are displayed dynamically. (I store price and product availability data in custom fields, so if some fields have no value, then some product features remain hidden to the visitor.)

    I noticed however that the “remove container condition” is available in the “legacy mode”. Unfortunately for me, I upgraded the layout without knowing what changes the plugin brings.

    Is there a way to (re)activate the „remove container condition” functionality, or a workaround to this issue? Right now, even if it’s hidden after a “under construction” page, my site is pretty useless…

    Thanks,
    Vlad

    #2550179
    David
    Staff
    Customer Support

    Hi there,

    we will be releasing a GP Premium update asap, to put that option back in.
    But, it should not have changed anything – as although it is hidden, the action it was set to is still applied.
    Is this not the case ?

    #2550361
    Vlad

    Hello David,
    The problem is I need to change some display options, activate some fields and deactivate others (site still in development), and right now – with the new GP – that is not possible. I already made the switch to the new layout on some blocks (those that had the condition “remove container if no field value”).
    I figure once I saved everything, there’s no way going back. If there is, I will gladly go back and keep building the website. Is there a way to do that?
    Thanks,
    Vlad

    #2550475
    Ying
    Staff
    Customer Support

    The only way to go back is if you have a backup of the site unfortunately.
    If you are not sure, check with your host.

Viewing 4 posts - 1 through 4 (of 4 total)
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