Archived topic
Breadcrumb: issue 404
3 replies · Started by Pamilab Srl on December 16, 2022
Hi,
I have a problem with breadcrumb on the product page. The product category is not found (wrong - it's present) and the user goes to the 404 page
Can you help me?
Thank you,
Michele
Hi Michele,
This wouldn't be a theme issue as the breadcrumbs are coming from WooCommerce itself.
I would recommend going through some basic debugging tips like disabling all plugins except GP Premium and WooCommerce to eliminate conflicts from elsewhere.
If that doesn't help then I would recommend checking with WooCommerce' support team to see if they can offer some pointers.
Hi Leo,
I deactivated all the plugins one by one and the issue is on GP Premium plugin. I deactivated your plugin last, so I'm almost sure the problem is there.
Michele
I don't believe GP is capable of causing this issue - we haven't had any other reports on this either.
Can you try resaving the permalink settings first?
https://wordpress.org/support/article/settings-permalinks-screen/
If that doesn't work, then try deactivating the WooCommerce module in GP Premium:
https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules
