[Resolved] Bottom menu on mobile bug

Home Forums Support [Resolved] Bottom menu on mobile bug

Home Forums Support Bottom menu on mobile bug

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #2379420
    Stew

    I implemented the code from another support post to enable a bottom sticky menu on mobile. (From this github)

    I fine tuned styling how I wanted it, and things were looking good. However when I scroll the menu ends up taking up the whole screen and the header goes back to the top. When I scroll back to the top of the page it corrects itself. I’ve added a link to my staging site where I’ve tested disabling every plugin. I’ve left only elementor, GP premium, and woocommerce running. Note, this only happens on mobile.

    #2379443
    Fernando
    Customer Support

    Hi Stew,

    Can you take a screen shot of the issue from your end? I can’t seem to replicate the issue from my end.

    Uploading Screenshots: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

    #2379504
    Stew

    Link to IMGUR video in the private section.

    #2379511
    Fernando
    Customer Support

    I see. I’m not experiencing that issue on my end on your site. I also tested on my personal phone to be sure, and it looks as expected there as well when scrolling.

    Can you try clearing the cache of your browser? If that doesn’t work, try using a different browser to test.

    #2379519
    Stew

    I cleared the cache on my phone, and used my wife’s phone as well. Her phone had never been to my staging site before, and it also experienced the issue. This is on the Safari browser on iPhone.

    #2379522
    Fernando
    Customer Support

    I see. What specific iPhone and iPhone version are you using?

    #2379523
    Stew

    13 pro iOS version 16.0.2

    #2379528
    Fernando
    Customer Support

    I see. That’s odd, I tried on an iPhone 14 v16.0 and iPhone 13 Pro v15.6, and didn’t experience the issue from these two.

    Will you be able to test using a different network(Internet service Provider) to assure it’s not a modem or network caching issue?

    #2379536
    Stew

    Force closed safari, cleared the cache, turned wifi off so I would be on cell, opened in private browser and it still did it. It also does it in standard mode.

    #2379758
    David
    Staff
    Customer Support

    Hi there,

    in the CSS – change this:

    
    #mobile-header {
        position: fixed;
        bottom: 0;
    }

    to:

    
    #mobile-header {
        position: fixed;
        bottom: 0;
        top: unset !important;
    }
    #2380206
    Stew

    That updated CSS has fixed the issue. Thank you!

    #2380245
    David
    Staff
    Customer Support

    Glad to hear that!

Viewing 12 posts - 1 through 12 (of 12 total)
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