[Support request] Blog tipography, blog image problem

Home Forums Support [Support request] Blog tipography, blog image problem

Home Forums Support Blog tipography, blog image problem

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #767699
    Silvina Dell’Isola

    Dear all,

    First of all, I’m a newbie πŸ™‚
    I wonder that how if I had setup the tipography both in Generate Press and Elementor, when I write my 1st post I see that a paragraph is written in another tipography and I can’t change it

    I’m running GP Premium with Elementor Pro on a WordPress 4.9 installation

    The tipography I want to setup both in the blog section is Montserrat

    Thanks for your help!

    silvina

    #767713
    David
    Staff
    Customer Support

    Hi there,

    if you go to Dashboard > Elementor > Settings and check the Disable Default Fonts then Elementor will use the fonts you set in the Theme.

    #767725
    Silvina Dell’Isola

    Dear David
    Thank you very much
    I’ve done this setting but had to write again this small paragraph in other font and now it works

    Anyway, I’m not using Elementor for the blog posts. I’m using the classic editor of WordPress.

    Kind regards

    silvina

    #767747
    David
    Staff
    Customer Support

    So is it now working as you would like?

    #767781
    Silvina Dell’Isola

    Dear David

    Yes, not it’s working as I like

    The only point is that ( I should change the topic thread) since I delete the post image and upload a lighter one, now I don’t see any more the image in the blog widget at the home page πŸ™

    Thanks for any tips!

    silvina

    #767783
    David
    Staff
    Customer Support

    Try clearing any cache plugins and your browser cache.
    If still a problem can you provide me a login so I can see the Site?

    #767789
    Silvina Dell’Isola

    Dear David
    I haven’t install yet any cache plugin
    I’ve cleared Chrome cache

    Tell me, please where I can send you an Admin account details, please

    Thanks!

    s

    #767797
    David
    Staff
    Customer Support

    You can send them via the Account Issues form here:

    https://generatepress.com/contact/

    Please can you copy and paste the URL for this topic in the form πŸ™‚

    #767801
    Silvina Dell’Isola

    Dear David

    I’m afraid that WordPress requires an email to create another admin user….

    #767824
    David
    Staff
    Customer Support

    you can use the EDITED email

    #767833
    Silvina Dell’Isola

    I’ve just created an Admin account
    Please, if you can access, tell me where you’re from since Webempresa some times can give some problems when trying to you log in from other countries

    Kind regards

    #767837
    David
    Staff
    Customer Support

    Yeah unfortunately we are getting a 502 Bad Gateway error.

    #767842
    Silvina Dell’Isola

    What a pity! πŸ™
    Tell me, please, where are you from, so I can modify this setting with Webempresa…

    #767844
    David
    Staff
    Customer Support

    I am based in the United Kingdom and the rest of the team are based in Canada

    #767856
    Silvina Dell’Isola

    Please, try again now you should be able to login

    Let me know πŸ™‚

    Thanks for your support!

Viewing 15 posts - 1 through 15 (of 18 total)
  • You must be logged in to reply to this topic.