- This topic has 15 replies, 2 voices, and was last updated 1 year, 2 months ago by Leo.
July 1, 2019 at 4:21 pm #946544Jonathan
I have a Blog Page that is separate from my homepage. Each of my individual post pages contain a Header graphic, but for some reason this doesn’t work for the Blog page itself.
I’ve tried to replicate the header using ‘Elements’ in Generate Press as I have with my other pages, but it doesn’t seem to work for the Blog page. Any ideas on how to resolve this would be appreciated.
JonJuly 1, 2019 at 6:19 pm #946575LeoStaffCustomer Support
Let me know 🙂July 8, 2019 at 4:12 pm #952477Jonathan
Hi Leo. I’m already using a Custom Image for the Blog Index page, but it doesn’t seem to be working. Any other possibilities or is there something I’m missing?
JonJuly 8, 2019 at 6:23 pm #952527LeoStaffCustomer Support
Hmm I don’t see the code for header element on the blog page at all.
Did you make sure to add some content or an HTML comment?
Let me know 🙂July 9, 2019 at 3:26 pm #953413Jonathan
Yes, I added the following content into my Element-Page Header for the Blog Page:
</h1>July 9, 2019 at 3:28 pm #953415LeoStaffCustomer SupportJuly 9, 2019 at 3:34 pm #953419Jonathan
Change made, but the Blog page title and picture is still not coming up.July 9, 2019 at 3:48 pm #953423LeoStaffCustomer Support
Strange. The code simply isn’t showing up at all.
Can you try clear and disable the caching plugin?
I did notice that your blog page is loading pretty slow.
If the above doesn’t work, can you make sure there isn’t another header element with possible display rule conflict?
If that still doesn’t work, any chance you can disable all plugins except GP Premium to eliminate any potential conflicts we might not be aware of?
Let me know 🙂July 9, 2019 at 4:26 pm #953439Jonathan
Hi. I’ve disabled all other plugins, so it’s just GP Premium now. The blog page still doesn’t seem to work. I didn’t see any other Blog Headers that would clash, but just in case, here is a list of Element’s that I’m using.
Blog Header – Location (Page: Blog)
Contact Header – Location (Page: Contact)
About Header – Location (Page: About)
Homepage Header – Location (Page: Front Page)
All Posts Header – Location (Page: Post)
Alternate Menu Text (Header)
Shop Header – Location (Page: Cart)
Shop Sidebar (Layout)July 9, 2019 at 4:37 pm #953445LeoStaffCustomer Support
Can you make sure you are using the latest version of GP Premium?
Then if that still doesn’t help, can you keep all plugins disabled and send me the dashboard access?
You can send the dashboard access using Account Issue here:
Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.July 9, 2019 at 5:09 pm #953460Jonathan
OK, thanks. I’ve currently got Generate Press 2.3.2, but my GP Premium is only 1.7.2
I’ve updated my license key, but it hasn’t updated GP Premium yet. I’ll wait and let you know when updates and if it works or not (unless you think I should manually update).
Thanks, JonJuly 10, 2019 at 8:33 am #954124LeoStaffCustomer SupportJuly 11, 2019 at 1:47 pm #955360Jonathan
My Premium is updated, and I have provided dashboard access as you instructed. Please help if possible.
JonJuly 11, 2019 at 1:53 pm #955365LeoStaffCustomer SupportJuly 11, 2019 at 1:56 pm #955368Jonathan
Success! Many thanks Leo, for both your patience and expertise! 🙂
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