Archived topic

Blog module activation error

12 replies · Started by Jose F on January 23, 2022

Viewing posts 1–13 of 13

January 23, 2022 at 4:23 am #2090482

Hello,
I just installed the premium version of the theme, activated the license (and it was activated correctly) but when trying to activate the modules (background, blog, copy write, etc.) the web gets stuck and no module activates. How can I fix it?

Best.

January 23, 2022 at 9:04 am #2090838

Hi there,

Any chance you can provide the admin access to the dashboard for us to take a look?

You can use the private information field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Let me know :)

January 23, 2022 at 9:19 am #2090861

Hello, thanks for answering.

January 23, 2022 at 11:25 am #2090943

Thank you.

January 23, 2022 at 12:01 pm #2090989

I'm not able to access your site using the link provided:
https://www.screencast.com/t/kBNNW7xy

Maybe your hosting is blocking the access from Canada? Can you unlock it?

Thanks!

January 23, 2022 at 1:31 pm #2091085

Hello. Can you try again, please.

January 23, 2022 at 1:42 pm #2091092

Unfortunately it's still not working for me :(

January 23, 2022 at 1:55 pm #2091101

Sorry. In the cpanel it indicates that the change may take a few minutes.

January 23, 2022 at 2:05 pm #2091109

Works now thank you :)

Can you try switching to Simple permalink setting first temporarily and see if that works?
https://www.screencast.com/t/Qd8s8VxzP

January 23, 2022 at 2:18 pm #2091115

Thank you. It seems to work, but in customizing the template the blog option does not appear.

January 23, 2022 at 2:26 pm #2091120

I can see them here:
https://www.screencast.com/t/CcFbAd82ZtcX

January 23, 2022 at 2:28 pm #2091121

Sorry. I have already visualized it in the design section in customization

January 23, 2022 at 4:17 pm #2091173

Glad to hear :)

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