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I just launched my blog and the blog post is showing full content. I tried changing it in Customize>Layout>Blog>Archieve>Excerpt> 55 words
The blog content excerpt is not working…
Customer Support
Hi there,
can you create a Test Post without using Elementor and let us know if that post has the same problem?
Should I deactivate elementor and try?
I deactivated elementor and then published a new post. It still doesn’t work
Can you try disabling all plugins except for GP Premium. Clear any caches you have and then let me know so i can take a look.
If the issue persists do you have any Custom functions added to a Child Theme or the GP Hooks Element ?
Deactivated all plugins except – GP Premium…no changes.still same..
No, I din touch custom functions or Hooks…
With all the other plugins disabled, can you try saving your current post as a Draft.
And create a new post using the WP editor and publish that. Then let me know.Yes! The excerpt is showing for the second test post, disabled all plugins and did as u told me.
It is not showing for the old one.
Ok – can you re-enable the other plugins and make sure the second test post is still working correctly.
If so – you may need to copy your content from the ‘broken excerpt’ post over to a new post. If that works then its just a database glitch. If it doesn’t then Elementor is doing something funny to the post excerpt.Let us know.
It Worked !! It was a database issue as u told.
Thanks, David!…
Awesome – so glad to hear that 🙂
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