[Support request] blank page on site

[Ophelia]

I’m sorry. I missed your response/requests yesterday. Below is the link to the blank page.

https://nevaeh-maintenance-services.com/

[Leo]

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Ophelia]

I just read your earlier message. Plan to try to backup the site before disabling. I tried to back up earlier this week and received this message:
WP Clone by WP-Academy Please confirm your email by clicking on the link we sent to orscott@bellsouth.net

I have checked my email and Spam and I have not found the email with link.

[David]

Hi there,

how have you added the google tag scripts to your site ? As it is missing the closing </script> tag.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Ophelia]

hi David
My head is about to explode as I’m less than a novice trying to work through this issue. Are Google tag scripts found in Google Analytics or Google search console?

[Elvin]

Hi,

Are Google tag scripts found in Google Analytics or Google search console?

To clarify: Do you mean you’re trying to get the google tag script/s to add to your site?

If so, this official documentation from Google can help:
https://developers.google.com/tag-manager/quickstart

A wise man once said:
"Have you cleared your cache?"

[Ophelia]

In order to answer David’s question I was trying to understand what I’m looking for. He asked how did I add google tag script. I don’t see anything in the back office about google tag script.

Yes, I had cleared cache. 🙂 If I’ve learned nothing else clearing cache is locked in my head.

[Elvin]

In order to answer David’s question I was trying to understand what I’m looking for. He asked how did I add google tag script. I don’t see anything in the back office about google tag script.

Oh right, in that context, David was asking how it was added to get clues on where/what to check on.

By the way. Is this resolved? The site isn’t blank on my end.

It seems to be displaying properly on my end as shown here: https://share.getcloudapp.com/z8uYjPny

A wise man once said:
"Have you cleared your cache?"

[Ophelia]

Hello Elvin, If I responded before I apologize. Yes the issue is resolved. The Plugin, Insert Headers and Footers, appears to be the problem. Once I deactivated it, the blank page disappeared.

Thanks to all that helped with this issue.

[Elvin]

Nice one. Good to know.

No problem. 😀

A wise man once said:
"Have you cleared your cache?"

[Author]

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