[Support request] blank page on site

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Home Forums Support blank page on site

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1521859
    Ophelia

    I’m sorry. I missed your response/requests yesterday. Below is the link to the blank page.

    https://nevaeh-maintenance-services.com/

    #1521891
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #1522111
    Ophelia

    I just read your earlier message. Plan to try to backup the site before disabling. I tried to back up earlier this week and received this message:
    WP Clone by WP-Academy Please confirm your email by clicking on the link we sent to orscott@bellsouth.net

    I have checked my email and Spam and I have not found the email with link.

    #1522437
    David
    Staff
    Customer Support

    Hi there,

    how have you added the google tag scripts to your site ? As it is missing the closing </script> tag.

    #1524516
    Ophelia

    hi David
    My head is about to explode as I’m less than a novice trying to work through this issue. Are Google tag scripts found in Google Analytics or Google search console?

    #1524623
    Elvin
    Staff
    Customer Support

    Hi,

    Are Google tag scripts found in Google Analytics or Google search console?

    To clarify: Do you mean you’re trying to get the google tag script/s to add to your site?

    If so, this official documentation from Google can help:
    https://developers.google.com/tag-manager/quickstart

    A wise man once said:
    "Have you cleared your cache?"

    #1524685
    Ophelia

    In order to answer David’s question I was trying to understand what I’m looking for. He asked how did I add google tag script. I don’t see anything in the back office about google tag script.

    Yes, I had cleared cache. 🙂 If I’ve learned nothing else clearing cache is locked in my head.

    #1524694
    Elvin
    Staff
    Customer Support

    In order to answer David’s question I was trying to understand what I’m looking for. He asked how did I add google tag script. I don’t see anything in the back office about google tag script.

    Oh right, in that context, David was asking how it was added to get clues on where/what to check on.

    By the way. Is this resolved? The site isn’t blank on my end.

    It seems to be displaying properly on my end as shown here: https://share.getcloudapp.com/z8uYjPny

    A wise man once said:
    "Have you cleared your cache?"

    #1526019
    Ophelia

    Hello Elvin, If I responded before I apologize. Yes the issue is resolved. The Plugin, Insert Headers and Footers, appears to be the problem. Once I deactivated it, the blank page disappeared.

    Thanks to all that helped with this issue.

    #1526023
    Elvin
    Staff
    Customer Support

    Nice one. Good to know.

    No problem. 😀

    A wise man once said:
    "Have you cleared your cache?"

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