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[Support request] Blank Page on Mobile

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Home Forums Support Blank Page on Mobile

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #591243
    Stefano Magnacca

    Hi, when I access my website via mobile the result is a totally blank page. I have an iPhone with safari. So, i try to do the same access with iPad, with iPhone with chrome, with an Android phone (Galaxy s6) and the result is always the same. It’ not a problem to access the site because in any case the gdpr plugin works. The problem is that anything is displayed.
    I also use Slider revolution and in this case only slider revolution section will be displayed.
    Now I have decide to exclude slider revolution from mobile access. So the page is completely blank.

    GP Premium 1.6.2
    #591297
    Stefano Magnacca

    Sorry. GP version is 2.1.2, The Pro version is 1.6.2

    #591622
    Leo
    Staff
    Customer Support

    Hi there,

    Currently the only content is the slider which isn’t displaying on mobile.

    Have you checked with their support?

    There are also a few console errors on your page likely causing by other plugins.

    Give #1 a shot here:
    https://docs.generatepress.com/article/debugging-tips/

    #591629
    Stefano Magnacca

    Hi Leo, thank you for your answer. The site goes well (https://www.bluedges.com)
    Now, I will try to do what you suggest

Viewing 4 posts - 1 through 4 (of 4 total)
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