[Resolved] Blank Page in Customizer

Home Forums Support [Resolved] Blank Page in Customizer

Home Forums Support Blank Page in Customizer

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #331108
    Steve

    Hello! For the last couple days, when I try to use the customizer, I see a blank page.

    Any suggestions?

    Thanks in advance,
    Steve

    #331116
    Steve

    I tried logging in from an incognito window, and I see: “Non-existent changeset UUID.”

    #331133
    Steve

    I’m using this on a multisite installation, subsite.multisite.com, with domain mapping to subsite.com.

    If I’m on the home page – subsite.com – and click “Edit with Elementor,” the URL is subsite.com/elementor. If I click on “Customise,” the URL is subsite.multisite.com/wp-admin/customize.php.

    #331154
    Leo
    Staff
    Customer Support

    Hi there,

    Maybe try increasing your memory limit here as #3 suggested: https://docs.generatepress.com/article/debugging-tips/

    Let us know.

    #331171
    Tom
    Lead Developer
    Lead Developer
    #331182
    Steve

    Changing the home and Site URL fixed the issue. I was afraid it would limit my access through the multisite root, but it didn’t.

    Thank you!

    #331184
    Tom
    Lead Developer
    Lead Developer

    No problem 🙂

Viewing 7 posts - 1 through 7 (of 7 total)
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