[Support request] Bizarre – Comments Box on Every Page!

[Antar]

Hello, All –

I’ve never encountered this before, but as the title says, a comment box has mysteriously appeared on every page on the site. Before you ask, comments are disabled site-wide. I’ve even tried using a small script in the functions.php to get rid – but event that doesn’t work!

The only thing I’ve been able to do is create a new (alternative) page template from which I have removed the following code:

<?php
  // If comments are open or we have at least one comment, load up the comment template
    if ( comments_open() || '0' != get_comments_number() ) : ?>
      <div class="comments-area">
        <?php comments_template(); ?>
      </div>
<?php endif; ?>

I have no idea what is activating this code when all the settings are switched off?!

:0(

Antar

[Leo]

Hi there,

Can you provide a link to your page in question? Thanks!

[Antar]

Hi, Leo –

Thanks for the help. Can I PM you?

Antar

[Leo]

Yup send it through Account Issue: https://generatepress.com/contact/

Please reference this topic.

Thanks!

[Antar]

OK. Done.

For the record, I have a few commercial plugins installed including:

Elementor
GP Extender
MailPoet
and several of the more popular tools from WPMUDev

I’ve tried deactivating several of them but nothing seems to work!

Antar

[Leo]

Just making sure you are referring to the Leave A Comment area at the bottom of the page?

The settings in Settings > Discussion only applies to new posts.

For existing posts, you need to go to Dashboard > Posts > Hover the title > Quick Edit then uncheck allow comment.

Let me know if this helps.

[Antar]

None of the existing posts have “Allow Comments” activated.

[Leo]

You need to uncheck Allow Comments: https://s29.postimg.org/9j7fz1a5j/2017-08-17_1140.png

[Antar]

Hi Leo –

Thanks for this. It still seems bizarre. Presumably this setting is not “on” by default?

[Leo]

It is On by default.

You can turn it off in Settings > Discussion but that will only apply to new posts, not existing posts.

[Author]

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